PRTR Group Co., Ltd.
Temp, Customer Support Agent L1 (Non-Voice)
Ratchathewi, Bangkok
Posted : 06 May 2026
Job ticket number: J-100002603116
Job description
- Controlling the Answer to incoming requests from customers via live chat; Identifying customers.
- Coordinate online with customers, either collecting or offering them information through a web-based chat program and via e-mail.
- Verify entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Maintain customer confidence and protect operations by keeping information confidential.
- Writing type of customer service or back-end support job done through chat and email in a SPX (Online) setting.
Qualifications
- Able to work in Shift (6days per week)
- A proactive, fast learner,team player with ability to work in dynamic environments
- Have strong interpersonal& communication skills
- Service-minded and positiveattitude
- Detail oriented, goodanalytical and problem-solving skills
- Experience in CustomerService or Call Center is an advantage
- Experience with CRM systemand e-Commerce is a plus
Benefits
- ประกันสังคม
Must have
Googlesheet
Company details
More than just a recruitment company. At PRTR, we have been a part of our customers’ success since 1993 as their total HR solutions partner. With 440 dedicated professionals and over 11,000 outsourced staff, we are here to be Your Partner In People because PRTR believes in the power of people.
Location
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